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Consumers Professional Credit Union

3.7(27)· Google3.7 out of 5 from 27 reviews (Google rating)Credit Union
Closed · opens 9:00 AM
(517) 372-2400 Directions cpcu.co

Quick facts

Consumers Professional Credit Union is a credit union at 525 W Willow St in Lansing, MI, open Mon–Fri from 9:00 AM. Call +1517-372-2400 for details.

Address
525 W Willow St, Lansing, MI 48906
Phone
+1517-372-2400
Hours today
9:00 AM – 5:30 PM

About Consumers Professional Credit Union

Consumers Professional Credit Union is located at 525 W Willow St in Lansing, MI. Established in 1953, the credit union reports serving members through four current branch locations. The Willow Street location has a drive-through, a wheelchair-accessible entrance and wheelchair-accessible parking. These are useful access details for members deciding how to visit, though the supplied listing does not specify drive-through hours.

The credit union has a Google rating of 3.7 out of 5 from 27 reviews. The ratings are concentrated at opposite ends: 17 reviewers gave five stars, while eight gave one star. Helpful staff is the most frequently listed review topic; accounts, savings and debit cards also appear among the topics. For planning a visit, the listed weekday popularity data shows its highest activity on Friday around 3 p.m., with 4 p.m. nearly as busy. Morning activity is generally lower than afternoon activity.

Known for

  • Established in 1953
  • Four branch locations
  • Drive-through service
  • Wheelchair-accessible entrance and parking
  • Helpful staff mentioned in review topics

Popular times

Typical visit volume reported by Google.

Mon

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 48 of 100, 10a: 48 of 100, 11a: 57 of 100, 12p: 68 of 100, 1p: 80 of 100, 2p: 87 of 100, 3p: 93 of 100, 4p: 85 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Tue

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 48 of 100, 10a: 61 of 100, 11a: 55 of 100, 12p: 55 of 100, 1p: 57 of 100, 2p: 68 of 100, 3p: 70 of 100, 4p: 76 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Wed

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 40 of 100, 10a: 51 of 100, 11a: 57 of 100, 12p: 59 of 100, 1p: 70 of 100, 2p: 76 of 100, 3p: 68 of 100, 4p: 53 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Thu

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 59 of 100, 10a: 48 of 100, 11a: 48 of 100, 12p: 57 of 100, 1p: 65 of 100, 2p: 70 of 100, 3p: 61 of 100, 4p: 46 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Fri

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 48 of 100, 10a: 51 of 100, 11a: 59 of 100, 12p: 74 of 100, 1p: 80 of 100, 2p: 93 of 100, 3p: 100 of 100, 4p: 97 of 100, 5p: 76 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Google rating breakdown

27 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★17
  • 4★1
  • 3★1
  • 2★0
  • 1★8

What people mention

Topics counted across Google reviews.

  • helpful staff×9
  • chartered property casualty underwriter×5
  • account×4
  • number×3
  • door×2
  • branch×2
  • savings×2
  • policies×2
  • debit card×2
  • savings account×2

People also search for

  • Consumers Credit Union4.8 (122)
  • Consumers Energy1.2 (5)
  • DFCU Financial4.3 (29)
  • CASE Credit Union2.7 (219)
  • Lansing Board of Water & Light2.1 (76)

What reviewers say elsewhere

  • “Having been with Consumer’s Professional Credit Union for well over 10 years, I can tell you that they have been an instrumental part of my success. I restore classic auto’s as a hobby. I have had a myriad of auto loans with them, along …”

    — Jeff Richards, August 4, 2026 · google

  • “Sounds like recently many are having similar experiences. I am deciding to close my accounts after being with them for 12 years.”

    — Brandon Jones, June 22, 2026 · google

  • “I have been a member here for nearly a decade, then I had a poor interaction with a new Loan Officer who lacked the competency I needed and have decided to close the account and move my business. Jessica Beckett was very presumptuous and…”

    — Christian English, June 17, 2026 · google

  • “Great credit union friendly & helpful staff they assisted me to do the shared brach so i could put money in my account from another state while I was traveling they took the stress out of it. Big Thank you to them.”

    — Helen Barnes, May 21, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Nearby places

Within walking distance

Consumers Professional Credit Union — frequently asked

Is Consumers Professional Credit Union open on Mondays?
Yes — Consumers Professional Credit Union is open Monday from 9:00 AM to 5:00 PM.
Where is Consumers Professional Credit Union?
Consumers Professional Credit Union is at 525 W Willow St, Lansing, MI 48906.
What is the phone number for Consumers Professional Credit Union?
You can reach Consumers Professional Credit Union on +1517-372-2400.

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